Terms of Ordering

Enjoy ordering our proprietary products anytime online. 

Payment Terms:  We accept orders by mail accompanied by check or money order payable to: Mortar & Pestle Herbal Apothecary, LLC.  Click here for the mail in: Order Form

Online orders are charged to VISA or MasterCard credit/debit cards via PayPal or Google Checkout secured merchant services.   All sales are final.

Shipping:  Orders are shipped within 2 business days of receipt.  All orders are shipped via USPS 2-3 Day Priority Mail; however, shipment time may vary depending upon your location.  USPS will deliver to street and P.O. Box  addresses.  All orders are subject to a flat shipping/handling rate based on your order total.   Please note that our shipping/handling quotes are only for US domestic shipments.  We do not ship internationally.

  • Orders totaling $15.00 or less — $5.00 shipping/handling fee
  • Orders totaling $15.01  – $30.00 — $8.00 shipping/handling fee
  • Orders totaling $30.01 -$74.99 –  $10.00 shipping/handling fee
  • Orders totaling $75.00 and up — Ship for FREE!!

Out of Stock Products:  If we are temporarily out of stock on a product, you may re-order that product on your next order.  There will be no back-orders.

Returns:   Returns are accepted on damaged items.  Please notify Mortar & Pestle Herbal Apothecary, LLC immediately of damaged items.  All returns must be pre-authorized by Mortar & Pestle Herbal Apothecary, LLC and a return authorization number will be given.  Please call us at 410-616-9182 to obtain your return authorization number.  The return authorization number must be written on all returned packages.  We will not accept packages without a return authorization number.  All returns are for either product replacement or credit.  No refund check will be issued.

Prices:  While we strive to maintain an economical pricing structure of our products, they are subject to change without notice.